Privacy policy
Welcome to Recovate, your go-to destination for therapeutic recovery and wellness technology. Your privacy is critically important to us, and this privacy policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
We collect information that you provide directly to us when you make a purchase, create an account, or contact us for support. This may include your name, email address, shipping address, payment information, and any other details necessary to process your order or respond to your inquiries.
We also collect some information automatically, such as your IP address, browser type, and browsing behavior on our site, through the use of cookies and similar technologies, to improve your experience and our site's functionality.
2. How We Use Your Information
The information we collect is used in various ways, including to:
- Process, fulfill, and update you on your orders.
- Communicate with you about promotions, products, and services (with your consent where required by law).
- Improve our website, customer service, and product offerings.
- Detect, prevent, and address technical issues or fraud.
3. Sharing Your Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
5. Data Security
We are committed to protecting your personal information through a combination of technical, administrative, and physical measures designed to protect against unauthorized access, alteration, disclosure, or destruction.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
6. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your data, as well as the right to withdraw your consent to our data practices. Please contact us if you wish to exercise these rights.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
7. Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.
9. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at support@recovate.com.
Company Name: SILVERLINE GLOBAL LIMITED
Registration: 79867213
Address: RM03, 24/F, HO KING COMM CTR,
2-16 FAYUEN ST, MONG KOK
HONG KONG